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Modernizing Call Center Analytics
Your call center analytics can reveal areas of opportunity and optimization, the answers are in the data, but you need an easy way to bring meaning to the surface. See first-hand how one large state agency turned to Sense Corp and Tableau for a solution.During this webcast ...
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Tableau Government Summit 2018
More data was created in the last two years than in the history of humankind—a trend that’s only expected to increase in volume and velocity. Advancements in open data, analytic capabilities, and cloud infrastructure options are enabling public sector organizations to take advantage of this massive influx and to ...
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Deep Dive into the World of Transportation
Attendees of this webcast joined Tableau for this complimentary demonstration to take a deep dive into our Transportation use cases. They discovered how the Florida Department of Transportation, Virginia Department of Transportation, the California Department of Motor Vehicles, and the Georgia State Road and ...
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Empowering Users to Analyze Medicaid and Healthcare Data
Tableau and CMA are analyzing the healthcare ecosystem as it undergoes a fundamental transformation of public and commercial payers shifting from fee-for-service to value-based payment arrangements.Emerging business models are placing an increased emphasis on ...
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Information Governance with Tableau
Information governance sets decision rights and accountability to ensure appropriate behavior in the valuation, creation, storage, and use of information. This includes the processes, roles, policies, standards, and metrics that ensure the effective and efficient use of information in enabling an organization ...
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Advantages of Workforce Analytics
One of the most important operational expenses governments have is their workforce. Employees are the front line of any agency and leaders must understand the impact of staff productivity, overtime costs, absence management and process compliance. Increased Human Resources (HR) workloads challenge ...
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Golden Records and Automated Fraud Detection
Across the public and private sector, leaders are faced with the challenge of protecting the integrity of complex programs and improving their efficiency.Join Janak
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Tableau Webcast: Utilizing Tableau's FEDtool to Maximize Efficiency
The Department of Transportation develops strategic business plans every four years based on legislative and interagency collaboration. The Federal Aviation Administration distills its operational, strategic, and planning priorities from this overall DOT plan. Internally, the FAA formulates tasks breaking down the ...
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Tableau Department of Defense Forum
Attendees learned how to leverage Tableau for workforce analysis, cyber security analytics, and financial management analytics. They were able to attend one of the following breakout sessions:Breakout 1: Workforce AnalysisAndy Lucido, Senior Manager, Grant ...
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Tableau’s Connection to ServiceNow IT Management
During this live demo we:Showed how to connect your own ServiceNow dataDiscussed the functionality of the connectionProvided dashboards where you can plug in your own ServiceNow environment and instantly get insightsAttendees are now able to understand what type ...
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